Typically, we’ll begin with Analysis and Design (ADDIE), a data-informed plan. Using a collaborative approach, we’ll develop the right learning engagement. As a facilitator, I often implement training and collect additional data used in evaluation or hand off a training package to staff. At a high level we’ll work to understand learner needs, marry them with organizational goals, and influence behavioral changes.
Change Management and Training
Objective: Prepare staff to Adopt new tools (MS Teams).
Strategy: Change management step 1: Building awareness (ADKAR). The following video was used to inform staff about upcoming training opportunities.
Outcome: Over 500 people self-select into training and learning to improve their effectiveness.
Objective: Improve speed and reliability of staff members to effectively access documents and workflows across enterprise systems.
Strategy: Enhance return on investment of Microsoft Search and MS 365; Increase staff ability to use cloud-based search techniques via training and awareness campaigns and media.
Outcome: Over 9000 on demand content engagements across company networks. Increase Microsoft Search effectiveness. Customized virtual instructor led training.
Program Design and Improvement
With over 15 years of experience managing complex, multi-disciplinary technical programs, I bring a proven track record of streamlining processes, fostering team collaboration, and delivering high-quality programs
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Facilitation and Group Work
I specialize in empowering individuals to confidently adopt new technology and skills. Click “Watch Now” to see the results.